Privacy Policy

Last updated: November 16, 2025

Overview

This Privacy Policy explains how Ironvine Tile & Flooring (“Ironvine,” “we,” “us”) collects, uses, shares, and protects information when you use our website, forms, calculator, and review/scheduling links (the “Site”). This Policy applies to Site visitors in the United States. We operate in Arizona.

Information we collect

Information you provide

  • Contact details (name, email, phone, address/ZIP) when you submit forms or request an estimate.

  • Project details (service type, size, photos, HOA/condo notes).

  • Communications (calls, texts, emails) related to scheduling and your request.

Information collected automatically

  • Device/usage data (pages viewed, clicks, time on page, referrers).

  • Approximate location via IP address.

  • Cookies and similar technologies for site operation and analytics.

Information from third parties

  • Service providers that host the Site, route calls/texts/emails, run analytics, or manage forms/reviews.

  • Public sources (e.g., Google Business Profile).

How we use information

  • Provide services: respond to inquiries, schedule visits, and send line-item estimates.

  • Communicate: call/text/email about consults, scheduling, and updates you request.

  • Operate & improve the Site: security, debugging, analytics, and performance.

  • Marketing (light-touch): request reviews or showcase projects you approve.

  • Legal/compliance: maintain records, enforce our Terms, and respond to lawful requests.

How we share information

We share information with:

  • Service providers (hosting, analytics, email/SMS, forms, call tracking, review widgets) under contracts requiring proper safeguards.

  • Trades/subcontractors only as needed to respond to your request or perform services you authorize.

  • Authorities where required by law.

We do not sell your personal information. If we ever use targeted advertising that qualifies as a “sale” or “sharing” under certain state laws, we will provide a Do Not Sell or Share link and honor opt-outs.

Cookies & analytics

We use cookies/trackers to operate the Site and understand usage. You can manage cookies in your browser settings. Some browsers send Global Privacy Control (GPC) signals; where applicable, we treat them as opt-out requests for targeted advertising.

Your choices

  • Texts: Reply STOP to opt out of project-related texts.

  • Emails: Use the unsubscribe link (if present) or contact us.

  • Cookies/analytics: Use browser tools to block/clear cookies; set GPC if you wish.

  • Access/Deletion: You may request a copy or deletion of information you’ve provided by emailing us. We’ll verify and respond consistent with applicable law.

Data retention

  • Inquiry/estimate records: generally up to 24 months from last activity.

  • Project/transaction records: up to 7 years (tax/audit/warranty).

  • Analytics logs: typically 12–24 months.
    We delete or de-identify data when no longer needed.

Security

We use reasonable administrative, technical, and physical safeguards. No method is 100% secure; please use caution when sharing information online.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child provided information, contact us to delete it.

Arizona operation; other states

We operate in Arizona. If you visit from other states with specific privacy rights, you may request access/deletion/opt-out as described above. We will not discriminate against you for exercising privacy rights permitted by law.

Changes to this Policy

We may update this Policy. The “Last updated” date reflects the current version. Material changes will be posted on this page.